You can implement Chat almost entirely in Setup without writing code. Quickly connect customers to agents by adding chat buttons on your web s and sending automatic chat invitations to customers as they peruse your website. Bots are your agents' allies-not their replacements.
How do I apply for a loan. However, Chat features several APIs that enable developers to fully customize the chat experience for your org.
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Support agents use the Chat Console to send and receive messages. How do I ask questions. Chst have two options: use a guided setup flow or manually create a custom implementation. Was this helpful. Use Embedded Service to create a customizable chat window that customers use to get the help they need.
How do I apply for Online Banking. Ask us your questions Need help. Omni-Channel routes chat requests to the right agent based on availability and qualifications.
Embedded chat windows are optimized for mobile browsers, add Embedded Service and Einstein Bots to give your agents and customers the best web chat experience. Try rephrasing your chat to chat in a different way.
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